FAQ

1. What material are the pieces made in?

Our collection is made in 925 Sterling Silver and plated with 14k gold. Stones used are Cz diamond stimulant. Each Zillionaire piece comes with an Authenticity.

2. Will the plating or any stone fade?

At UA. Galleryy we consider every piece as a lifelong emotional investment. With minimal effort,
your pieces can be cleaned, well‐cared for and safely stored to last you a lifetime. Cleaning your UA. jewellery is easy and can be done from the comfort of your home. Care should be taken to prevent plating from getting tarnished. Try to avoid contact with face creams, lotions, water and other household chemicals. Use a lint-free cloth to wipe them clean from time to time.

3.What is the estimated delivery date of my order?

Once you place your order, we start working on it right away! The type of product(s) you ordered will determine how long it takes to ship. It usually takes about a 4 to 5 days for an order to get shipped and delivered to you.

4. Do you offer return?

UA. Galleryy DOES NOT ACCEPT RETURNS OR ISSUE REFUNDS FOR ANY REASON, however we do allow exchange within 7 days of the delivery date. In the event you are dissatisfied with your item for any reason, we will allow you to exchange your item one time for an item of equal or greater value. Jewellery items can be exchanged for jewellery only. Please contact us by phone or by email at ua.galleryy@gmail.com and we will provide you with instructions on completing your exchange.

Please note: All returns should be properly packed in the same way as it was sent to you. The package contents should be properly covered and taped. Any package that is not properly covered and taped will not be considered eligible for returns and exchanges.